Let us assist you now - call our workplace advice line

Employment law advice when you need it.

02 - 9189 5999

Address your employment relations questions in a timely and effective manner. To ensure a responsive and supportive service, our workplace helpline is available weekdays 9:00 am - 5:00 pm. Our team of legal professionals, and specialists in employment law, can provide on-the-spot answers to workplace related questions. This service is available to respond to your pressing and urgent queries and help you navigate and manage the complexities of legal and regulatory requirements when managing your staff. Please note, this service will not address more complex matters, but our team can advise you on the next steps to address your issue.

Expert legal advice from people you can trust, on a wide range of workplace issues.

Legal, HR and Workplace advice for employers

Use the CER helpline to seek guidance and advice on a variety of issues, including but not limited to:

Managing ill & injured workers
Minimum employment conditions
Performance management
Redundancy and termination
Wage rates
Work Health and Safety management
Workplace policies

Modern Award and enterprise agreement queries
Contracts of employment
Flexible work arrangements
Discrimination, harassment and bullying
Employer superannuation obligations
Human resources issues
Leave provisions

How does it work?

The CER helpline is Catholic Employment Relations advisory service for all CER service subscribers' workplace and employment law related questions. This service is provided for queries for which our team can provide immediate answers.

Call the CER helpline 02 9189 5999

Weekdays from 9.00am to 5.00pm
(Australian Eastern Daylight/Standard Time)

Clients can also submit their query online and one of our team will call you back. Please ensure you include your best contact number.

This service is included as part of your CER subscription. Find out more about subscribing to a CER service package.

Who can get advice on the CER helpline?

What kind of queries cannot be submitted via the helpline?

This service provides unlimited access to on-the-spot advice for simple matters. If your organisation requires legal assistance or you have a complex matter, our team can easily refer you to one of our team with the relevant expertise for your situation to assist.

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Further assistance

If you need more than a quick answer, from an experienced Employment Relations Specialist with in-depth knowledge of your sector and legal expertise, our trained specialists can help by connecting you to an appropriate CER Employment Relations Specialist or Lawyer with specialised skills in your area.

Resources

CER PORTAL

If you have a question related to employment relations or business support, it's possible that the answer can be found within our CER portal. As a CER subscriber, you have access to a wealth of searchable resources and information that can help you navigate the complexities of workplace relations. Simply log in to the portal and start searching for the information you need. If you're unable to find what you're looking for, don't hesitate to contact our team for additional support.