Gain a clear understanding of the CER/L 2026 pricing model and how to maximise value from your organisation’s subscription.

We are introducing an updated pricing and support model for 2026 and invite you to join this live Q&A session to understand what’s changing, what’s staying the same, and how to get the best value from your CER package. You can submit your questions in advance to sheila.stephens@cer.catholic.org.au.

While annual package prices across all three tiers will remain unchanged, the way included support is structured is being updated. This session is designed to walk you through the new model, explain the rationale behind the changes, and answer your questions openly.

The new structure will provide:

• a more tailored and accountable support model.

• enhance your understanding of service usage with a monthly WIP tracking usage and clearer billing.

• provide more predictability on spending as you can estimate your matter costs with our hourly rate.

What we’ll cover

• How the 2026 pricing model works across all three tiers

• Changes to included support hours and how additional work will be billed

• What the removal of the unlimited helpline means in practice

• Updates to add-ons and relationship management arrangements

• New inclusions and services available to clients in 2026

• How monthly work-in-progress (WIP) updates will improve transparency and cost control

We encourage you to attend, ask questions, and provide feedback as we transition to a model focused on fairness, transparency, and value.